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How do we ensure your data is safe?

We do our utmost to protect your personal data as much as possible: 

  • We continuously invest in our systems, procedures and people. 
  • We ensure that our way of working matches the sensitivity of your personal data.
  • We train our people to handle your personal data securely. 
 

How exactly do we do that?

Precisely because of your safety, we cannot go into detail about the exact measures we take. Examples of security measures you may have encountered: 

  • Securing our online services. 
  • Establish who you are (authentication) in two steps.  
  • Control questions when you call us. 
  • Requirements on how to send confidential documents. 
  • Additional secure messages in the ABN AMRO app and Internet Banking for confidential information.

Security is something we also want to continue working on together with you. For instance, have you experienced security leaks? You can report this to us confidentially via the ‘Secure banking’ page on our website.