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Tips voor Internet Bankieren

Help with Internet Banking

Easily find what you are looking for in the new menu

Find out below what you can do in Internet Banking and where you can find what you are looking for in the new menu.

 
What you can do under 'Self-service' in Internet Banking

What you can do under 'Self-service'

  • Download statements (more information)
  • Modify your address book (more information)
  • Add accounts to your overview (more information)
  • Manage direct debit settings (more information)
  • Request a new card (more information)
  • (Un)block your card (more information
  • Enable card payments and cash withdrawals outside of Europe (more information)
  • Retrieve card number (wearable)
  • Manage communication preferences
  • Cancel printed statements (more information)
  • Exchange documents
  • Manage appointments
  • Request or change products
  • Close an account
  • Authorise another person for your account
  • Change your address, email or phone number (more information)
  • Make an insurance claim
  • Log in to Credit Card Online
  • Change telephone number or (e-mail) address (more information)
  • Change tax details
  • Request iDIN use (about iDIN)
  • Provide identification
  • Manage your commercial products
Go to Self-service
 
What you can do under 'Accounts' in Internet Banking

What you can do under 'Products'

If one of your accounts is missing, find out how to add this account to your overview.

Go to Accounts
What you can do under 'Task list' in Internet Banking

What you can do under 'Task list'

  • Send orders
  • Save and send orders later
Go to Task list
 
Your messages have moved

Features of the bell

Your messages have been moved and can now be found under the small bell at the top right. The dot shows how many new messages you have.

  • Read your messages (more information)

  • Receive personalised messages about your products

Go to messages

How can we help?

Waarmee kunnen we u helpen?