Requesting an e.dentifier

If you’re going to use Internet Banking
Open the ABN AMRO app on your phone or tablet. Tap the icon in the top left: this will open the scanner. Scan the QR code on the Internet Banking log-in screen. Enter your personal identification code and you’re logged in. Continue banking as usual, on your laptop or PC. 

If you’re going to use the ABN AMRO app
If you do your banking with the app, log in with your personal identification code, your fingerprint, or facial recognition.

Yes, feel free to borrow one from a family member or housemate. An e.dentifier isn’t linked to a specific person. Just slide your own card into the e.dentifier when you want to do your banking.

If you’ve received a new e.dentifier, but can actually borrow someone else’s, leave the e.dentifier in its packaging and return it to us. You can use the return label to send it back to us (no postage required). Good to know: we will never ask you to send us your debit card. This only applies to the e.dentifier.

You can do most of your banking in the ABN AMRO app. If you have a particular reason for needing an e.dentifier, we can help you to request one (if you no longer have one).

Because you’ll have all your banking at your fingertips. If you just want to check your balance or need to block your debit card: the app is all you need. Just like Internet Banking, the ABN AMRO app is a secure, closed environment. You don’t need to leave the app for most of your banking. So you don’t need to keep grabbing your debit card or e.dentifier. You’re in control, in every situation. You can do your banking in the app, with the level of security you’re used to. You’re the only one with access to your account(s) in the ABN AMRO app.

If you’ve downloaded the app, you need to register your device so that we know you’re who you say you are. You secure the app with a 5-digit identification code, your fingerprint or facial recognition. You can download a new version of the app every two weeks, with the latest security and other new features.