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Activating your debit card

Whether you have received a new debit card or replaced the old one, you can activate a debit card in an instant.

This is how you activate your debit card

Your first debit card

  1. Keep the debit card and activation code on hand.
  2. Call 0800 - 024 07 21, or +31 102 411 721 if you are calling from abroad.
  3. Enter the last 9 digits of your account number.
  4. Enter the 3 digits of your card number.
  5. Enter the 12-digit activation code you can find in your letter.
  6. Your debit card has been activated.

Replacing your old debit card

You can activate your new debit card in two ways:

  • By paying with your debit card in a shop. Insert your debit card into the terminal to enter your PIN.
  • Or: by withdrawing money at an Geldmaat ATM.

Changing your pass number in the app

A replacement debit card has a different number than your old card. You can change your debit card number in the app. Select 'Profile' and 'Set new pass number (pas nr.)'

Please note: Are more numbers different than just the last one? Then please register again for the app.

payment with Google Pay

Do you use Apple Pay or Google Pay?

Then also activate your new debit card. Your debit card is linked to your Google Pay or Apple Pay. If you don't activate your new card in time you will not be able to pay with your smartphone or smartwatch.