Spaargeldslot

Savings Lock

#eliminatefraud

  • Protect yourself and your savings
  • Make sure you don’t fall for scams
  • Easy to turn on and off yourself
Turn the Savings Lock on

Turn the Savings Lock on

Your savings are yours. The free Savings Lock lets you get your savings extra protected from scammers who want to steal your money. Sooner or later, you, too, may have to deal with them. Scammers like to use time pressure, and they use clever ploys to trick you into transferring money quickly. To make sure you don’t fall victim to fraud and lose your savings, turn on the Savings Lock and eliminate fraud.

 

Here’s how the Savings Lock works

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Turn the Savings Lock on

Click the slider on Internet Banking — it’s as easy as pie

Your savings extra protected

No one can access your savings now — not even you

Turn the Savings Lock off

After 24 hours, you will once again be able to transfer money from your savings account

pr-tools-sliders

Turn the Savings Lock on

Click the slider on Internet Banking — it’s as easy as pie

icoon

Your savings extra protected

No one can access your savings now — not even you

icoon

Turn the Savings Lock off

After 24 hours, you will once again be able to transfer money from your savings account

Your savings extra protected

The free Savings Lock lets you get yourself and your savings extra protected. If the Savings Lock is on, nobody can access your savings — not even you! If you need your savings, make sure you turn the Savings Lock off in good time. It will take 24 hours before you can transfer money from your savings account to your current account.

Watch the video (in Dutch) to see how easy it is to turn the Savings Lock on and off.

How to turn the Savings Lock on and off

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How to turn the Savings Lock on

  1. Go to Internet Banking and log in
  2. Click on your savings account in the account overview
  3. Then click in the top left of your screen, under new transfer, on ‘Turn Savings Lock on’
  4. Do you have more than one savings account? Then click again at the top of your screen on the savings account on which you want to switch on the Savings Lock.
  5. Slide bar to ‘on’ and then click on the yellow button ‘Turn Savings Lock on’

The Savings Lock is now on and you cannot access your savings.

  • You can transfer money to your savings account in the usual way
  • You can’t transfer money from your savings account
  • Your savings are extra protected from scammers

You will get a message confirming that the Savings Lock on your savings account has been turned on. If in fact you did not do this, please contact us right away.

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How to turn the Savings Lock off

  1. Log into Internet Banking
  2. Click on your savings account in the account overview
  3. Then click in the top left of your screen, under new transfer, on ‘Turn Savings Lock off’
  4. Do you have more than one savings account? Then click again at the top of your screen on the savings account on which you want to switch off the Savings Lock
  5. Slide bar to ‘off’ and then click on the yellow button ‘Turn Savings Lock off’

The Savings Lock is now off and you will be able to access your savings again after 24 hours.

 

  • After 24 hours, you will once again be able to transfer money from your savings account
  • You can transfer money to your savings account in the usual way
  • You can turn the Savings Lock back on at any time, even less than 24 hours after you have turned it off

You will get a message confirming that the Savings Lock on your savings account has been turned off. If in fact you did not do this, please contact us right away.

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Questions about the Savings Lock

You can turn on the Savings Lock on Internet Banking for the following savings accounts:

  • Capital Savings Account
  • Charitas Savings Account
  • Direct Savings
  • Director Savings Account
  • KidsFuture Savings Account
  • KinderBonus Savings Account
  • Private Banking Business Savings Account
  • Private Banking Savings Account
  • Royaal savings account

Only you can do that, on Internet Banking. If you have a joint savings account, both account holders can turn on and turn off the Savings Lock on that account. You will get a message confirming that the Savings Lock on your savings account has been turned on or turned off. If in fact neither you nor your joint account holder did this, please contact us right away.

No, you cannot reduce the waiting period. We cannot change the waiting period for you either. The 24-hour waiting period is intended to make things more difficult for scammers. They often want you to transfer money quickly to what they call ‘safe accounts’. A 24-hour waiting period helps ensure that you don’t fall for these clever tricks that scammers play. It also gives you time to contact us if you are unsure about a transfer.

No, you cannot set the waiting time yourself. We cannot do that for you either. If you would like to be able to withdraw part of your savings right away, at any time, you can open an additional Direct Savings account free of charge. You can transfer the amount you want to be able to withdraw at any time to this savings account, and then turn on the Savings Lock on the savings account that contains the lion’s share of your savings.

If you’ve inadvertently turned on the Savings Lock on the wrong savings account, you can turn it off again on this account on Internet Banking. You’ll be able to transfer money from the savings account again 24 hours later.

Here’s how to turn off the Savings Lock:

  1. Log into Internet Banking
  2. Click on your savings account in the account overview
  3. Then click in the top left of your screen, under new transfer, on ‘Turn Savings Lock off’
  4. Click again at the top of your screen on the savings account on which you want to switch off the Savings Lock
  5. Slide bar to ‘off’ and then click on ‘Turn Savings Lock off’

We can imagine that it is handy to always have some money on hand. You can open an additional Direct Savings account free of charge and turn on the Savings Lock on the savings account with the balance you do not need right away.

Let’s say you have a savings account that has €8,000 in it, and that you want to be able to withdraw €1,000 from it right away, at any time. In that case, you can open an additional Direct Savings account, deposit €1,000 and leave the remaining €7,000 in your existing savings account. You can turn on the Savings Lock on this account. That way, you ensure that most of your savings are extra protected.

If your question is not listed among these frequently asked questions, click here for more questions and answers about the Savings Lock.