The most common forms of personal data are your name, address, email address, age and date of birth. But your bank account, phone number, IP address and burgerservicenummer (BSN) are also forms of personal data.
Of course, we can't use or ask for your data for any old reason. We can only do this for specific purposes. For example, we need your personal data to draw up and retain your contract, but also to ensure that you bank securely with us. We ask for and process your personal data to enable us to do this.
In most cases, you aren't required to give consent for the use of your personal data. This may be, for example, because we need your personal data to perform the agreement we have with you, or because we are legally required to use your data as a means of guaranteeing security. The law states when we are required to ask your consent.
We use your personal data when we have a legitimate reason for doing so - for example, to draw up the agreements you enter into with us. We also use your personal data for research purposes, to enable us to investigate potential trends and risks and to improve our products, as well as to send you tips and offers.
In some situations, we have to share your personal data with third parties. These third parties are individuals or authorities involved in our services, such as regulators or the tax authorities. If you transfer funds to another bank, your personal data will of course also be shared with this bank. This is unavoidable.
If you are an ABN AMRO customer, we like to send you relevant offers. These include, for example, offers for a savings account if you haven't yet opened one with us.
We use profiling in some situations, for example, to combat fraud, to control certain risks and when accepting customers and products.
It goes without saying that we do everything we can to store and use your personal data as securely as possible. This is why we invest in our systems, procedures and people.
We store your personal data for as long as is required, for the tax authorities for example.
Please email us at privacy.office@nl.abnamro.com. We will be happy to help you.
If you want to save or print our privacy statement, you can download the full document as well as the glossary .
Changes to the law or to our products and services can affect the way we use your personal data. If so, we will update our privacy statement and notify you on our website or in the app.
